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Ph: 760-723-9900 (Seattle, WA, USA)

Check-Out , Shipping & Returns

Check-Out 

Check-Out Payment processing is has handled by PayPal the largest and most secure payment Processor.  With PayPal you can pay for your order with any credit card, your PayPal account or others options.  All payment processing is handled outside our store. 

Shipping  

If International read section below

We offer two flat rate shipping options to United States addresses; Basic 1st class package with tracking $3.95 or Priority mail for a flat $7.95 per order. We try to ship all orders the day received work days ( Monday to Friday excluding Holidays) with a 1 PM cutoff time, Pacific Coast time.

Free Shipping is offered for prepaid orders over $49.00 shipping to US an address and $80 for Canadian customers generally via USPS “US Mail Service” the service is 1st class or Priority flat rate on orders shipping to United States customers shipping time to is generally around 2 to 3 work days.  We can ship to virtually any address in the world, note there are restrictions on some products and places. Please note that UPS shipping rates are automatically calculated based on published UPS rates.  If the rate quoted seems unusually high please contact us Also: Next Day Air Shipments, please contact us!  

International orders we offer a flat rate shipping option to selective by countries the carrier is DHL or UPS.  Typically shipping cost is around US$75 to $90 per shipment.  If your country does not have a rate listed please contact us.   We will review our cost and offer a flat rate for your country.  Please note UPS rates are retail pricing, Flat rate shipping (DHL / UPS) prices reflect our discount.  

Collect Shipping is not available for orders placed online.  Orders with collect shipping need to placed directly with our office in Seattle.  

 Returns Policy

 If the item is special order or a stocked item with traceable certification, which includes All thread gages and most fasteners: screws, hex nuts, etc. we cannot accept it for return as we cannot restock or resell the product.

Opened Package; If the product is a "stock" item, the order is complete, unused, not damaged and resalable we will exchange or refund the payment less shipping.  If the item is special order or a stocked item with traceable certification, which includes All thread gages and most fasteners: screws, hex nuts, etc. we cannot accept it for return as we cannot resell the product.

Unopened Package; you may return "stock" items that have not been opened within 15 days of delivery for a full or partial refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).   If the item is special order or a stocked item with traceable certification, which includes All thread gages and most fasteners: screws, hex nuts, etc. we cannot accept it for return as we cannot resell the product.
Refunds; you should expect to receive your refund within one week the item's return.
Return authorization; email or call