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Shipping & Returns
We offer flat rate shipping to US addresses the charge is a flat $7.50 per order the service is generally Priority or 1st class mail with tracking. We try to ship all orders the day received with a 1 PM cutoff time, Pacific Coast time. We offer free shipping IF SELECTED on prepaid orders, via USPS “US Mail Service” the service is 1st class or Priority flat rate on orders from United States customers over $49.00 and Canadian customers over $80.00. Shipping to US addresses our orders should arrive in 2 to 3 work days. We can ship to virtually any address in the world, note there are restrictions on some products. Please note that the shipping rates from this web site assume a single item is shipped to a US location ground. Actual shipping charges generally are lower we can provide specific cost of shipping. Shipping of many items we sell are weight-and packaged size based.
Shipping Carriers; US mail, first class is used for most small light packages. All others packages are shipped UPS all levels of service are available from ground to next day air. We will sometimes change shipping carrier selected to speed a shipment to the customer. If there are any questions on shipping charges please email use before you place your order.
Opened Package; If the product is a "stock" item, the order is complete, unused, not damaged and resalable we will exchange or refund the payment less shipping. If the item is special order or a stocked item with traceable certification we cannot accept it for return as we cannot resell the product.
Unopened Package; you may return "stock" items that have not been opened within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Refunds; you should expect to receive your refund within one week the item's return.
Return authorization; email or call